Refund policy

Refunds, Returns, and Exchange Policy

Returns must be made within 14 days of purchase.  You MUST have your receipt and the product returned must be new and unopened. 

No REFUNDS, RETURNS or Exchanges on any merchandise after 14 days.

Scrap Chicks does not accept returns on open stock paper, bulk items, or sale merchandise.  Please be certain of your selections before purchasing.

Returns or exchanges on DEFECTIVE merchandise must be made within 14 days of purchase.  

For orders that are shipped:

If your order arrives damaged in any way, please email us as soon as possible at info@scrapchicks.ca with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at info@scrapchicks.ca